Privacy Policy – Espire Electrical Solutions
We understand the importance of protecting your privacy and personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our website or use our electrical services. We are committed to maintaining the confidentiality of your information and ensuring its secure handling in accordance with applicable privacy laws and regulations in Australia.
1.Information We Collect
a) Personal Information: When you visit our website or contact us to request our electrical services, we may collect personal information such as your name, address, email address, phone number, and any other relevant details that are necessary for providing our services efficiently.
b) Website Usage Data: To improve our website and user experience, we may collect non-personal information like your IP address, browser type, device information, and pages visited. This information helps us analyse trends, administer the site, and gather broad demographic information.
2.How We Use Your Information
a) Service Provision: We use the personal information you provide to respond to your inquiries, schedule appointments, and deliver our services effectively.
b) Communication: We may use your contact information to send you relevant updates, notifications, promotional materials, or other information related to our services. You can opt out of these communications at any time.
c) Website Improvement: The non-personal information collected from website usage helps us understand user preferences, troubleshoot issues, and enhance the overall website experience.
3.Data Sharing and Disclosure
a) Third-Party Service Providers: We may engage trusted third-party service providers to assist us in operating our website, managing appointments, and delivering services. These providers are obligated to maintain the confidentiality and security of your information.
b) Legal Requirements: In certain situations, we may disclose personal information if required by law, to protect our rights or the safety of others, or to comply with legal
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to enhance user experience, analyze trends, and track user interactions. Cookies are small text files stored on your device when you visit our website. You can control the use of cookies through your browser settings.
5. Data Security
We take data security seriously and implement appropriate measures to protect your information from unauthorised access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage method is entirely secure, and we cannot guarantee absolute data security.
6. Your Choices and Rights
a) Access and Correction: You have the right to access and update the personal information we hold about you. If you believe any information, we have is incorrect or incomplete, please contact us, and we will promptly correct it.
b) Data Retention: We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
7. Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect or maintain personal information from children.
8. Changes to the Privacy Policy
We reserve the right to update and modify this Privacy Policy from time to time. Any changes will be posted on this page, and the revised date will be indicated at the top. Please review this page periodically to stay informed about how we protect your data.
9. Contact Us
If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us at:
Espire Electrical Solutions
Address: 46 Acheron Cres, Eltham North VIC 3095
Email: solutions@espireelectrical.com.au
Phone: 0431 569 629
By using our website and services, you consent to the terms of this Privacy Policy. Last updated on 25/07/2023